Health Care and the Profit Motive


Over 70% of Americans, according to one poll, want what's called a "public option" included in the health care reform package now before the Congress. It's reasonable to assume that these Americans are fed up with the health care they are getting from the private option (when it is available at all), and they are willing to risk all the scary consequences of government bureaucracy that the Republicans warn about when deriding publicly-provided health care.

So what's not to like about private health care from companies like Cigna and Humana and Blue Cross Blue Shield, other than the fact that fewer and fewer Americans are eligible if they have even the possibility of a chronic illness, those who are left in the system are paying skyrocketing premiums and out-of-pocket costs (averaging now at least $6,000 a year per person), and these companies will use the flimsiest pretexts to avoid paying claims?

What's not to like is the profit motive of the American capitalist system, at least as practiced these past 25 years. There was a time when the private sector did a decent job of providing health care, but that was a time when profit expectations of health care providers were much lower. Since 1982 and the Ronald Reagan economic program, profit expectations of American corporations have skyrocketed, and right behind have been the costs of health care, the cost of housing, the cost of military programs, the cost of banking, and the cost of many other products and services.

The locus of this pressure for profits is to be found in the American board room, and in industry after industry you can find the following:

1) Boards of directors profess to be interested first and foremost in shareholder value, because consulting firms like McKinsey have sold them on the mantra that the most successful companies (in terms of stock price) are those where management has a "laser-like focus" on the shareholders. Except this is a gross overstatement - management is only really interested in the stock price, and not at all in the shareholders. This is made possible by the fact that individuals who own the stock do so through intermediaries like mutual funds and pension plans, who defer to management except in the most egregious cases of incompetence.

2) As a result of point 1) above, an elite management class has arisen in corporate America that acts not simply as managers, but as owners of the company. They reward themselves with lucrative stock options and other perquisites, the CEO as leader of the company is granted dictatorial power by a compliant board chosen by him, and they are free to spend millions on lobbyists who buy off the Congress so as to avoid any meaningful government oversight or control.

3) The average chairman of the board of a company in the 1950's earned 40 times the salary of the lowest clerk in the company. Today that ratio is 400 times on average, and much higher in outlying cases. For 25 years the elite and self-perpetuating managerial class has been on a track of accelerating payouts for their performance, using as their yardstick the return on equity of the company because this, according to industry consultants, is the most accurate and proper measure of shareholder value.

4) Since companies now compete first and foremost on return on equity, rather than on something basic like market share, there is intense pressure to ratchet up each year the return that the company must achieve. Whereas in 1970 a return of 5% to 10% on equity was respectable for a mature company, that is simply unacceptable today. A minimum 15% return on equity is expected in most industries, and in aggressive situations as in banking or the hedge fund industry, returns of 30% are the norm.

When you apply this model of capitalism to an industry like health care, the first thing you notice is that corporate moguls begin to be rewarded like kings, with $5 million a year in salary, bonuses and benefits merely the floor. The first people to notice this were the doctors, previously the kings of the industry when it came to pay. They responded by moving to specialties like plastic surgery that paid well (because it was outside of the constraints on reimbursable services imposed by the health care industry itself), and they moved into positions of ownership, either of specialty clinics or of medical devices they invented.

A second thing that occurs is an emphasis on "value added" services that are very profitable to perform. Hospitals concentrate on procedures such as colonoscopies or heart bypass surgery, rather than deliver basic health care or "error prone" care like obstetrics. Pharmaceuticals pour their investment dollars not into cures, but into treatments, preferably for chronic illnesses like hypertension or high cholesterol. Massive amounts of advertising dollars are spent convincing Americans to seek treatment for imaginary national medical crises like Restless Leg Syndrome.

A third aspect of this model is relentless cost cutting, first at the direct level of services, but then concentrated on efforts to avoid paying for services at all at the insurance level. Insurance companies set up gatekeepers every bit as bureaucratic and uncaring as the worst federal government employee imaginable.

As health costs balloon and services collapse, another industry arises in the form of trial lawyers, many of whom become millionaires collecting on malpractice suits. Malpractice awards drive up costs of health care, but nowhere near as much as is claimed by the insurance industry and their supporters in Congress. The bulk of the costs are actually borne by doctors in the form of much higher malpractice insurance premiums.

At every step of the way, the profit motive influences behavior in the health care system. It starts at the top with CEOs and executive vice presidents at the large insurance companies and private hospitals, and then travels down to those doctors more interested in being business successes rather than medical practitioners. Lawyers are attracted to the industry for the large fees that can be created in prosecuting and defending malpractice claims. As with any large private sector industry caught up in the return on equity mania, the average worker suffers terribly in the system, starting with the nurses who are the principal source of contact most Americans have with the health care industry.

We have seen what has happened to the financial industry as a consequence of a drive for ever-higher ROEs: a train wreck of massive proportions. The same thing has been happening in the health care industry, only it has been a slow motion train wreck. The end result is nonetheless the same - a bankrupt industry incapable of offering affordable basic services to any but the wealthiest Americans. The poor, and now the middle class, are priced out of the system.

The Bush administration was the culmination of Ronald Reagan's free market reforms that set us on the path of ROE-driven health care. Bush was so clueless about the dysfunction of the system that he thought anybody could get health care by just showing up at an emergency room. It was this attitude that personified the political and business elite's attitude to health care, and it is this attitude that is at the core of the public disgust with the present system.

Whether the senators and representatives in Congress now working on various health care reform packages appreciate this or not is unclear. Some do, but others seems to be carrying the burden of supporting the private sector companies no matter what. It is not even clear they are aware of the fundamental argument here, which is that the capitalist system in the United States has failed miserably at delivering health care in the past 25 years. The public is willing to try something else, something not tied to the profit motive, because staying on this path is a road to an even greater disaster.


Numerian July 30, 2009 - 9:35am

"which is that the capitalist system in the United States has failed miserably at delivering health care"

That it has only failed at health care? GM? IBM? The Financial Sector (Before getting 700 Billion in Welfare)? The Ag sector (Interesting to compare subsidies with the food pyramid)?

Synoia July 29, 2009 - 9:26pm

... most publicly traded companies. In my experience privately held ones even if they are on the scale of large global corporations are usually somewhat less corrupted (and I don't mean held in lieu by private equity funds but firms where the founder or the heirs are still in the driver seat).

quax July 29, 2009 - 11:16pm

You are missing the dependence of the health care system on tax dollars. With Medicare in 1965, the medical industrial complex discovered a sugar daddy with infinitely (almost) deep pockets. This infusion of limitless tax dollars transformed medicine from a marginally charitable enterprise into a full blown profit source.

But something else happened with the introduction of Medicare - a schizophrenic view on the question of the financial responsibility for health care. No longer was responsibility split between the individual and his (at that time mostly his) employer and the individual.

Add to this mix a little global competition, and you now introduce health care as a competitive advantage. Companies find a competitive advantage by not offering health care benefits at all, or very limited benefits, and certainly no benefits for retirees. After all Medicaid and Medicare are there to as safety nets. As the cost increases economic pressure on companies, especially smaller companies, to shed benefits increases.

Reagan accelerated this trend by shifting certain Medicare costs on to private employers, making employer sponsored health care even more expensive. Employer sponsored health care is fast becoming like the card game, Old Maid. Who will be last one holding the poison card? It will be the public plans.

The problem is the persistence of the myth that we have a largely private system. When you take into account the tax supported benefit plans of public employees like the one I administer, tax dollars pay for 2/3 of health care. That too much winds up as corporate profits is a scandal of monumental proportions.

Why do our elected representatives support this system? You might go back in history and ask the robber barons.
http://thehealthcaremaze.us

Jimmy1920 July 30, 2009 - 12:09am

A very cogent analysis. The final image that needs to be added is that when those people go home it is to a superbly nice suburb where they believe they are living like everyone else. They consider themselves to have the same problems that everyone has, such as gardeners who are greedy and lazy, nannies who have too many sick days and insist that their children and spoiled and have too little structure and treat them like servants, and that their five-car garage will be too small to hold the Bentley they plan on adding to the family fleet. If you were to meet them at the PTA, they would act humble, excited to be parents, persistently videotaping their kids, taking the position that they are just like everyone else in America, and wondering why things are in such a mess.

The bottom line for them is that they are competing against each other, that the "bonuses" (read bribes), that they insist on to agree to work for the big financial corporations, are their badges of successes to prove they have one-upped some people they knew in an Ivy League school, at USC, or somewhere, and who grew up in a very quite, elite neighborhood in New Jersey, Connecticutt, high-rise NY, or similar. Some are "self-made," but most grew up with privilege and never intend to live any other way. They feel entitled and believe that whatever the majority of Americans, people in a world that's not theirs, whatever are the needs, frustrations, crises, and life problems of all of those other folks in the nation are not their concern -- and if they weaken to even consider having an iota of empathy for any of the masses, whom they consider to be simply the faceless pawns who are resources for the various financial schemes in which they engage, they are in danger of losing it all. Their behavior, where millions are negatively impacted by their daily play, their gambling, bring a whole new meaning to the term "collateral damage."

We can hear them, conversing with a rather more sympathetic spouse: "Hmm. Too bad about those people. I hope they come out okay. I guess some of them will be getting back into the yellow pages and help wanted listings. Oh, well, not our problem. Thank God, huh."

Channing
Ventura CA USA
channing@charter.net

Powder Monkey July 30, 2009 - 2:01am
Don July 30, 2009 - 9:57am

...spot on; what's missing is a solution, a vehicle to deliver a viable plan (and they're out there). Unless those 70% of Americans you noted grow a pair, the corporatists will continue to plunder the dysfunction that is now America's form of democracy. This dysfunction has been malignant and spreading for a long time; in the last 8 years it metastasized, so to speak. Now we have either; an impotent president, a corrupt president, a complicit president, a liar of a president or a just plain incompetent president. None of which matter in the end because in the end we'll be just as screwed. It began with us and it must go on with us or life as we know it is over.

www.iauthorbooks.com
http://iauthorbooks.blogspot.com/

Celsius 233 July 30, 2009 - 4:04am

This dysfunction has been malignant and spreading for a long time; in the last 8 years it metastasized, so to speak. Now we have either; an impotent president, a corrupt president, a complicit president, a liar of a president or a just plain incompetent president.

Agree totally, though since liar is on the list I would say the metastasizing started closer to 12 years ago. Either way I see no end of it in sight. We're going to keep getting one of those presidents until there is some serious change in how the people of this country select the candidate they're going to support. I don't see where any of the real contenders for this last election would fall outside those categories. Sad really.

Mattyb719 July 30, 2009 - 10:04pm

www.iauthorbooks.com
http://iauthorbooks.blogspot.com/

Celsius 233 July 30, 2009 - 11:35pm

Anti Trust. No company should get too big to fail.

Citigroup needs to be broken into respective pieces.

The line between investment banking and mortgage banking needs to be reestablished, and all the banks that combined need to be separated and made smaller.

Should GE be allowed to be as big as it is? All these companies need antitrust reviews.

There absolutely needs to be a 'public' option in the health care bill. Although I am intrigued by the idea of regional health insurance cooperatives. There is a very dynamic cooperative system in Minnesota, in banking, agriculture, and food. They are excellent, essentially non profit and member owned. All dividends and profits go to member/customers.

Scotjen61 July 30, 2009 - 10:46am

... regulation that is common in Europe i.e. monopolies should NEVER be tolerated i.e. no permits for mergers that create monopoly power.

quax July 30, 2009 - 11:47am

.

creativelcro July 30, 2009 - 9:15pm

He has to have that "fire in the belly" that motivated Theodore Roosevelt to take on the powerful trusts. Trust busting is essential if we are going to avoid these problems in the future, but so far I don't see that he appreciates the necessity.

Numerian July 31, 2009 - 2:25am

yes, he will. what's so tantalising about obama is that he is light years more intelligent than pols usually are, and could talk the wings off a fly.

so to see this quality of intellect, evenness of demeanour, and physical grace all in hock to the PTB is incredibly upsetting, yet the facts seem clear enough, as to where his allegiances lie.

the only consolation being that if TSHTF, having a logically reasoning, articulate Judas will be marginally better than a drooling militarist like McCain or a puffed up parrot like Palin.

some of us sensed this from the dem convention speech on.

honey on the tongue, gall in the gorge.

FISA was the first betrayal, then the drones. since then it's been an accelerating cascade.

damn, the man _is_ likeable though.

so was Reagan, till you knew what he was up to.

melometa August 1, 2009 - 4:25am

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