Global Engineering Documents

Q: I thought I remember hearing that when you buy any documents from Global Engineering that if the specs are ever updated, that Global was supposed to send out new documents for free. Today, I got an announcement in the mail from Global saying that "I am using outdated material" and if I want to get the new stuff there is a $53.00 charge. (For material that was originally something like $70-$100). Am I misunderstanding something, or did I just dream that Global was supposed to send out new docs? (I thought that's why people didn't mind paying the expensive prices because of the free updates.)

A: I did get EIA TSB-37 from Global when it came out, and they sent me a notification when EIA TSB-37A became available, but I never expected it to be free. (Standards Australia always charge for update notifications on documents you have, although they do at least provide detailed update lists in their monthly magazine).

Discuss It!

Most Popular Articles

More