NCO Financial

NCO Financial Services are the financial services of arm of NCO. Since its inception in 1926, NCO has been involved in reducing client operating expenses, increasing their cash flow, and improving their customers' experience. It now operates in many countries around the world, serving businesses across practically every industry, including financial, health care, education, government, utilities, technology, transportation & logistics, telecommunications, and commercial. NCO Financial Services help businesses by increasing recovered funds, supporting client to customer relationships and thereby improving overall bottom lines. NCO's broad spectrum of flexible capabilities provides business solutions to generate increased liquidity from overdue accounts receivable and improved customer retention and loyalty. NCO Financial offers two kinds of collection services. The first party service consists of a calling campaign that maximizes cash flow and minimizes write-offs. NCO Financial provides a customized approach through which customers are contacted and reminded of their obligations to pay their account. This proactive collection option helps financial institutions maintain their bottom line. NCO Financial's third party collection service prompts seriously delinquent customers to make payments before they are charged-off as bad debt. This service underscores to seriously delinquent customers the importance of paying off as much as possible, thereby reducing net write-offs and the cost of collecting after charge-off. NCO Financial manages some of the most highly regarded and efficient customer relationship management programs. The services provided include customer marketing

and sales, developing and maintaining the relationships with customers and facilities management. NCO Financial also provides back office support, supporting the client's front-end business in a cost effective manner. NCO Financial’s back office solutions include billing, payment processing, medical certification, bankruptcies and accounting. Other services provided by NCO Financial include integrated payment solutions that help to increase payments and grow client revenue; the Attorney Network Service which designs and implements cost-effective legal collection solutions for creditors across the country; and finally, the NCO Portfolio Management which helps sell bad debt portfolios.